Responsibilities
Handle inquiries and requests from customers and address their needs
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate progress reports for clients and senior leaders within the organization
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Job Types: Full-time, Permanent
Salary: RM2,500.00 - RM4,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Georgetown: Reliably commute or planning to relocate before starting work (Required)
